Privacy and Cookies Policy
Counselling with Ruth respects your privacy and is committed to protecting your personal information.
Who is responsible for your information?
The Data Controller for this website is:
Ruth Pugh
Counselling with Ruth
Email: ruthcounselling123@gmail.com
Information collected through this website
If you choose to contact me using the website contact form, I will ask for your:
- Name
- Email address
- A brief message
This information is collected so that I can respond to your enquiry and, where appropriate, discuss counselling services with you.
Please avoid including sensitive or confidential personal information in the contact form. We can discuss this more securely when I respond to you.
How your information is used
The information you provide through the contact form will only be used to respond to your enquiry and communicate with you about the counselling services you have asked about.
Your information will not be sold or used for marketing without your permission.
If you decide to begin counselling with me, you will be provided with further information about how your personal and counselling information is handled as part of our therapeutic work.
Lawful basis
I process information submitted through the contact form because it is necessary to respond to your request and, where applicable, to take steps at your request before entering into a counselling agreement.
If you voluntarily include sensitive information within your message, this will be handled with particular care and confidentiality.
How long will my enquiry be kept?
Information submitted through the contact form will only be kept for as long as reasonably necessary to respond to your enquiry and manage any subsequent communication.
If you become a client, relevant information may then form part of your client record and will be managed in accordance with the privacy information provided to you as a counselling client.
Sharing your information
I will not share information submitted through the website unless there is a legitimate legal or safeguarding reason to do so, or where a trusted service provider processes information on my behalf in order to operate the website or email service.
Keeping your information secure
Reasonable measures are taken to protect the information you provide from loss, misuse, unauthorised access or disclosure.
Please be aware that no method of transmitting information over the internet can be guaranteed to be completely secure.
Your rights
Under UK data protection law, you have rights regarding your personal information. Depending on the circumstances, these can include the right to access your information, have inaccurate information corrected, request deletion or restriction of your information, and object to certain uses of your information.
If you have any questions about your information or would like to exercise your rights, please contact:
Ruth Pugh
ruthcounselling123@gmail.com
You also have the right to raise a concern with the Information Commissioner's Office (ICO).
Information Commissioner's Office
Cookies
This website may use small files known as cookies to help it function correctly.
Some cookies are strictly necessary for the operation and security of the website and do not require your consent.
The website may also use optional cookies or similar technologies, depending on the features enabled on the site. Where consent is required, these will not be activated until you have made your choice through the website's cookie controls.
You can change your cookie preferences through the website's cookie settings, where available, or through your browser settings.
Changes to this policy
This policy may occasionally be updated to reflect changes to the website, services or data protection requirements.
Last updated: October 2026r text here...